Everything you need to know when placing an order with Hitchcox Motorcycles

At Hitchcox Motorcycles, we want you to order with complete confidence. Below you’ll find everything you need to know about our global shipping services, insurance and tracking.

We Ship Worldwide

We proudly ship globally, working with trusted international courier partners:

• FedEx
• UPS
• DHL

Your order will be dispatched using the most efficient and reliable service available for your destination.

Fully Insured & Tracked Deliveries

Every order we ship is:

• Fully insured
• Fully tracked
• Carefully packaged for safe international transit

As soon as your order is dispatched, we provide full tracking information, so you can monitor your parcel every step of the way.

International Import Tariffs & Fees (Outside the UK)

If you are ordering from outside the UK, your country may apply additional:

• Import duties
• Customs tariffs
• VAT or local taxes
• Clearance or handling fees

These charges vary depending on:

• The material of the product (for example, 304 stainless steel or titanium)
• The weight of the item
• Your country’s specific customs regulations

Important to Know:

The delivery quote shown on our website is automatically generated and covers shipping costs only.

It does not include any import duties, tariffs, taxes, or customs charges that may be imposed by your country.

These fees are determined by your local customs authority and are unfortunately outside of our control.

Automatic Shipping Quotes Explained

Our website calculates shipping costs automatically based on:

• Parcel size
• Weight
• Destination

However, it cannot predict:

• Country-specific import taxes
• Material-based tariffs
• Customs clearance fees

Additional charges are normally requested by the courier before delivery.

Full Peace of Mind - Dedicated Support

You are never left to deal with customs issues alone.

We provide full support through:

• David Robinson - Dedicated Customer Support
• World Options - Our professional logistics partner

Together, we work directly with couriers and customs authorities to help resolve:

• Paperwork queries
• Import documentation requests
• Customs clearance issues

Our goal is to ensure your order reaches you as smoothly and quickly as possible.

Order with Confidence

When you order from Hitchcox Motorcycles, you benefit from:

• Worldwide shipping
• Trusted global couriers
• Fully insured parcels
• Complete tracking visibility
• Dedicated customs support
• Transparent communication

If you ever have questions about shipping, tariffs, or delivery, we’re here to help.

Your order is protected. Your shipment is tracked. Your support is personal.